How an instructional tech director helped rewrite LAUSD’s narrative

Stepping into the role after a troubled iPad rollout, Sophia Mendoza has successfully restructured classroom tech initiatives in the nation’s second-largest district.

When one of the country’s most ambitious classroom technology rollouts culminated in an FBI investigation that branded Los Angeles Unified School District home of a major “IT scandal” in 2013, Mendoza entered the scene as the district’s new director of instructional technology and began the restructuring process. But revamping the district’s image and its classroom technology initiatives had to be approached with a certain level of tact.

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